Your Booking Contract and Protection
Your contract for all holidays with Ceylon Hikka Tours is held by Ceylon Hikka Tours Pvt Ltd, Galle Rd ,Hikkaduwa, Sri Lanka. All our holiday packages and flights adhere to regulatory standards to ensure customer protection.
In compliance with industry standards, Ceylon Hikka Tours Pvt Ltd is committed to providing financial protection for your bookings. In the rare event of our insolvency, we want to assure you that appropriate measures are in place to safeguard your travel investment.
Ceylon Hikka Tours is a proud member of relevant travel associations and regulatory bodies. We adhere to the guidelines set forth by Sri Lanka Tourism Athurity. Additionally, our packages are designed to meet the highest standards, and we prioritize the well-being and satisfaction of our valued customers.
For more information on the benefits of our financial protection measures, please visit our website or contact our customer service. We appreciate your trust in Ceylon Hikka Tours and look forward to providing you with unforgettable travel experiences.
Acceptance of Booking Conditions
Applicable Booking Terms and Conditions for your booking are those that were in force on the date shown on your Travel Voucher. Booking Terms and Conditions may be subject to change without warning at our own discretion. The latest Booking Terms and Conditions are displayed on our websites. These booking conditions are devised for the protection of all parties. Our holidays trade under Sri Lanka and laws. "We" or "the company" in these booking conditions refers to the company responsible for your booking contract (see above). Any use of the ceylonhikkatours.com website, or any written communication with us, for the purposes of travel arrangements, confirms that you are aged 18 or over.
Confirming Your Booking
In the case of all bookings, you will be issued with a pro forma invoice. The pro forma invoice value includes our charges and the reimbursable costs incurred on your behalf. Your booking will be confirmed by the issue of a Travel Voucher. Payment of deposit confirms that you have read and accept our booking conditions. If you fail to meet the payment deadlines stated on the Travel Voucher, we reserve the right to cancel your booking and will inform you of this. Bookings should be paid either by:
(i) On-line credit/debit card payment.
(ii) Bank transfer: full details in our FAQs.
(iii) Binance Pay / Skrill / Neteller / Payoneer